FAQs

GoldSilverCity is closed to retail deals below $20,000 SGD. Thank you.

Buy Back (1)

Does GoldSilverCity buy back?

Yes we do!

For all gold and silver purchased from us, we do buy back when you need to liquidate for your cash needs, subject to prevailing spot prices.
If you need more details, please do email us at info@goldsilvercity.com.sg

Delivery (1)

How can I get free delivery to my home / office?

No more free delivery for retail customers – We are closed for business for deals less than $20,000 SGD
Thank you for your kind understanding.

General (4)

How do I set up an account ?

An account is easier to start purchasing with GoldSilverCity.

When registering, please do enter a valid email address and contact numbers for easy contact for delivery arrangement.

Alternatively you can email us at info@goldsilvercity.com.sg if you have specific request

Click here to start registering

How would you deliver the products?

GoldSilverCity has ceased sales to retail orders below $20,000 SGD.
Sorry for the inconvenience.

Do you have a minimum order?

GoldSilverCity has ceased sales to retail orders below $20,000 SGD.
Sorry for the inconvenience.

How can I get free delivery to my home / office?

No more free delivery for retail customers – We are closed for business for deals less than $20,000 SGD
Thank you for your kind understanding.

Payment (3)

What if I paid and decided to change my mind, would I get back the full value?

Due to the fluctuating spot prices of gold and silver, we are unable to bear the market risks.

As such, any cancelled orders are subjected to a 2% restocking fees plus applicable market loss.

If the market moves in favour of the customer, we regret that the customer is not entitled to any market gain in relation to a cancelled order. This is to reduce misunderstanding and different perceptions.

Which forms of payment does Gold Silver City accept?

Cash on delivery is preferred, or internet banking transfer to our local bank accounts, upon delivery.

We do accept Visa, MasterCard, and Cheque.
Visa, Mastercard – Additional 3.5% charge
Cheque – Goods could only be delivered after the cheques are being cleared (usually 3 working days)

How can I buy the Silver / Gold i want, at the current price?

WE HAVE STOPPED ALL RETAIL SALES.
We only do bulk sales and delivery to bulk customer or corporate – email us at info@goldsilvercity.com.sg
Thank you for understanding.