What if I paid and decided to change my mind, would I get back the full value?

Due to the fluctuating spot prices of gold and silver, we are unable to bear the market risks.

As such, any cancelled orders are subjected to a 2% restocking fees plus applicable market loss.

If the market moves in favour of the customer, we regret that the customer is not entitled to any market gain in relation to a cancelled order. This is to reduce misunderstanding and different perceptions.

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